Getting Started

Frequently Asked Questions

How long does it take for data to appear after connecting my channel?

Most channels see their first data within 24–48 hours of connecting. Channels with large back-catalogs (hundreds of videos, years of history) may take the full 48 hours to populate completely. After the initial sync, data updates daily. If your dashboard is still empty after 48 hours, go to Settings > Channel and click 'Resync Data' to trigger a manual refresh.

Does TubeAnalytics need my YouTube password?

No. Google OAuth authorizes specific API scopes without sharing your password. Analytics, revenue, and metadata access is read-only; youtube.force-ssl permits comment management and caption-track access on connected channels. TubeAnalytics cannot publish videos, edit video metadata, or change channel settings, and you can revoke access from your Google Account at any time.

Can I connect more than one YouTube channel?

Yes, depending on your plan. Starter supports one connected channel, Professional supports three, and Enterprise supports 5 connected channels. To add another channel within your limit, go to Settings > Channels and select Add Channel. Each connected channel receives its own dashboard context and analytics history.

What data does TubeAnalytics import when I first connect?

TubeAnalytics imports authorized video metadata, channel metrics, per-video analytics, audience reports, and eligible revenue reports exposed by the YouTube APIs. Historical depth depends on both API availability and the plan: 90 days on Starter, one year on Professional, and up to five years on Enterprise.

What should I do if I see a 'channel not found' error during setup?

This error usually means you're authorizing with a Google account that isn't associated with a YouTube channel, or your channel is set to a restricted visibility state. Check that you're signed into the correct Google account — the one linked to your YouTube channel. If your channel was recently created, allow 24 hours before connecting, as new channels sometimes take time to propagate in YouTube's API.