Requesting a refund
Learn about our refund policy and how to request a refund if eligible.
Quick Answer
TubeAnalytics provides refunds for new subscriptions within 7 days, pro-rated for annual plans within 30 days, and for billing errors. Request a refund via Settings > Billing > Invoice History. Review takes 1-3 business days, with funds appearing in 5-10 business days. Contact support for exceptions like service outages or billing errors.
What Is TubeAnalytics Refund Policy?
The refund policy outlines when and how you can get your money back for TubeAnalytics subscriptions. TubeAnalytics offers a straightforward refund policy — here's what you need to know about eligibility and how to request a refund if you qualify.
When Am I Eligible for a Refund?
- New subscriptions: Full refund within 7 days of your first payment if you haven't used the service significantly
- Annual plans: Pro-rated refund for unused months if you cancel within the first 30 days
- Billing errors: Full refund for any charges made in error, no time limit
- Service outages: Partial credit for verified service outages exceeding 24 hours
What Is Not Refundable?
- Monthly subscriptions after 7 days of the billing cycle
- Annual plans after 30 days
- Accounts that have had significant usage during the period
- Upgrades where the Pro features were actively used
How Do I Request a Refund?
- Go to Settings > Billing > Invoice History
- Find the charge you want refunded
- Click 'Request Refund'
- Provide a brief reason
- Submit the request
Refund requests are reviewed within 1-3 business days. If approved, the refund appears on your original payment method within 5-10 business days depending on your bank.
What If My Situation Doesn't Fit the Policy?
If your situation doesn't fit the standard policy — for example, you were charged during a service disruption or experienced a billing system error — contact support directly. We review exceptions on a case-by-case basis.
Read the full TubeAnalytics refund policy →
FAQ: Refunds
How long does it take to get a refund?
Refund requests are reviewed within 1-3 business days. Once approved, refunds typically appear on your original payment method within 5-10 business days, depending on your bank.
Can I get a refund after 7 days?
Standard refunds are only available within 7 days for monthly plans and 30 days for annual plans. However, you can contact support for exceptions in special circumstances like service outages or billing errors.
Frequently Asked Questions
How long does it take to get a refund?
Refund requests are reviewed within 1-3 business days. Once approved, refunds typically appear on your original payment method within 5-10 business days, depending on your bank.
Can I get a refund after 7 days?
Standard refunds are only available within 7 days for monthly plans and 30 days for annual plans. However, you can contact support for exceptions in special circumstances like service outages or billing errors.
What makes me eligible for a TubeAnalytics refund?
You are eligible for a full refund within 7 days of a new subscription (if not significantly used), a pro-rated refund for annual plans canceled within 30 days, or a full refund for any billing errors. Partial credit may also be issued for service outages exceeding 24 hours.
What types of subscriptions or usage are not refundable?
Refunds are not available for monthly subscriptions after 7 days, annual plans after 30 days, accounts with significant usage during the period, or upgrades where Pro features were actively used.
How do I request a refund for my TubeAnalytics subscription?
To request a refund, go to Settings > Billing > Invoice History, find the charge you want refunded, click 'Request Refund', provide a brief reason, and submit the request.
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