Contact TubeAnalytics
Questions about your YouTube analytics, billing, or the platform? Send us a message and we'll respond within 1 business day.
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Business Hours
Monday - Friday: 9 AM - 6 PM PST Saturday - Sunday: Closed
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Before you send
Data looks wrong?
YouTube API takes 24–48h to finalize metrics. Read the guide
Can't connect your channel?
Step-by-step OAuth walkthrough is here: Connect channel guide
Billing or refund?
14-day money-back guarantee, no questions. Refund Policy
Billing replies: within 4 business hours
Technical Support
Reply: 1 business dayData discrepancies, broken integrations, account access, or anything not working as expected.
Billing & Payments
Reply: 4 business hoursSubscription upgrades, downgrades, invoice requests, or refund questions.
Sales & Pricing
Reply: 1 business dayQuestions about plan limits, team accounts, or annual pricing.
Partnerships & Press
Reply: 2 business daysAffiliate program enquiries, media coverage requests, integration partnerships, or co-marketing opportunities.
Frequently Asked Questions
- How quickly do you respond to messages?
- We respond within 1 business day. For urgent billing or account access issues, email support directly.
- What types of inquiries can I send through this form?
- Technical Support, Billing & Payments, Sales & Pricing, and Partnerships & Press.
- Do you offer phone support?
- Not currently. Most technical issues are resolved within one business day.
- I need help with my YouTube analytics data - where do I start?
- Start with the Getting Started guide. If the issue persists, submit a Technical Support request through this form.