Service status and incident history
This page describes each TubeAnalytics service and lists past incidents. It is updated by hand, not by live monitoring, so it can lag behind a problem you are seeing right now.Incident list last reviewed September 24, 2026.
Something not working?
If the dashboard, a sync, or checkout isn't behaving, check the help center or contact support so the issue can be investigated and recorded here.
Services
Website & Dashboard
The marketing site, public pages, and the dashboard where you view channel analytics and manage videos.
YouTube Data Sync
Background process that fetches video statistics, subscriber counts, and analytics data from YouTube's API. Syncs every 4 hours for active channels.
Analytics API
Endpoints that power the dashboard and the public REST API.
Authentication
Sign-up, sign-in, and session management via Clerk.
Payment Processing
Subscriptions and invoices through Stripe-hosted checkout.
Email Notifications
Transactional emails, digests, and alerts.
Incident history
Scheduled Maintenance
December 10, 2024
We performed scheduled maintenance to upgrade our database infrastructure. No downtime was experienced.