Requesting a refund

What Is TubeAnalytics Refund Policy?

The refund policy outlines when and how you can get your money back for TubeAnalytics subscriptions. TubeAnalytics offers a straightforward refund policy — here's what you need to know about eligibility and how to request a refund if you qualify.

When Am I Eligible for a Refund?

• New subscriptions: Full refund within 7 days of your first payment if you haven't used the service significantly
• Annual plans: Pro-rated refund for unused months if you cancel within the first 30 days
• Billing errors: Full refund for any charges made in error, no time limit
• Service outages: Partial credit for verified service outages exceeding 24 hours

What Is Not Refundable?

• Monthly subscriptions after 7 days of the billing cycle
• Annual plans after 30 days
• Accounts that have had significant usage during the period
• Upgrades where the Pro features were actively used

How Do I Request a Refund?

1. Go to Settings > Billing > Invoice History
2. Find the charge you want refunded
3. Click 'Request Refund'
4. Provide a brief reason
5. Submit the request

Refund requests are reviewed within 1-3 business days. If approved, the refund appears on your original payment method within 5-10 business days depending on your bank.

What If My Situation Doesn't Fit the Policy?

If your situation doesn't fit the standard policy — for example, you were charged during a service disruption or experienced a billing system error — contact support directly. We review exceptions on a case-by-case basis.

FAQ: Refunds

How long does it take to get a refund?

Refund requests are reviewed within 1-3 business days. Once approved, refunds typically appear on your original payment method within 5-10 business days, depending on your bank.

Can I get a refund after 7 days?

Standard refunds are only available within 7 days for monthly plans and 30 days for annual plans. However, you can contact support for exceptions in special circumstances like service outages or billing errors.