Canceling your subscription
Understand the cancellation process and what happens to your data.
How Do I Cancel My Subscription?
Canceling a subscription means ending your paid TubeAnalytics plan and reverting to the Starter plan. You can cancel your TubeAnalytics subscription at any time — there are no cancellation fees and your data is preserved for up to 12 months.
What Is the Cancellation Process?
- Go to Settings > Billing
- Click 'Cancel Subscription'
- Select a cancellation reason (optional, but helps us improve)
- Confirm cancellation
What Happens After I Cancel?
When you cancel, your subscription remains active until the end of your current billing period. You won't be charged again after that. At the end of the period, your account is downgraded to the Starter plan.
- Your data is preserved for 12 months after cancellation
- You can access basic analytics on the Starter plan
- Reports, custom dashboards, and advanced features are paused
- Connected channels remain connected — no need to re-authorize when you return
- Team members above the Starter plan limit lose access
What Are Alternatives to Cancellation?
Before canceling, consider these options:
- Pause your subscription: Available for up to 3 months, preserves all settings
- Downgrade to Starter: Keep basic access at no cost
- Annual billing: Switching to annual saves 20% — may make the Pro plan more affordable
- Contact support: We may be able to offer a discount or accommodation
Data older than 12 months may be permanently deleted if your account remains on the Starter plan without activity. If you have valuable historical data, consider exporting it to CSV before canceling.
If you cancel and later decide to return, your account and data will be exactly as you left it (within 12 months). Reactivating is as simple as going to Settings > Billing and choosing a plan.
FAQ: Canceling Subscription
Will I be charged after cancelling?
No, you won't be charged after cancelling. Your current paid period continues until the end of your billing cycle, then you revert to the Starter plan.
Can I get my data back after cancelling?
Your data is preserved for 12 months. If you resubscribe within that period, all your data, settings, and configurations will be restored exactly as they were.
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